General Support
Email support@zuzumarket.com with your account email and a short description of the issue. Include your order reference when you have one so the team can trace the issue faster.
Use the channels below for buyer help, vendor onboarding, partnership questions, or account recovery support.
Email support@zuzumarket.com with your account email and a short description of the issue. Include your order reference when you have one so the team can trace the issue faster.
Email vendors@zuzumarket.com for help with store approval, subscriptions, verification, or storefront setup. Include your store name and account email in the message.
Having your order ID, transaction reference, or store slug helps the team trace the issue much faster.
One issue per message works best. If there are multiple concerns, list them in order of priority.
Screenshots of receipts, payment prompts, or error messages make support much easier to resolve accurately.